Community Guy - Latest Comments in Zappos’ 10 Principles

Re: Zappos’ 10 Principles

hyperninja — Thu, 25 Sep 2008 09:56:44 -0000

I LOVE Zappos. I ordered climbing shoes from them, got them the next day free shipping. They were too small so I called them up, they replaced my shoes and shipped out the new shoes to me the next day. They said I could return the other pair when I had time to (which was also free shipping) A few days later I got a personalized greeting card form the saleswoman I spoke with on the phone thanking me for my business and asking if my new pair of shoes fit better.

Re: Zappos’ 10 Principles

Jagad Guru — Thu, 25 Sep 2008 00:45:12 -0000

I've ordered from them a few times and was always impressed by the great service. I'm even more impressed now that I've seen their 10 principles. Sounds like a nice company to work for.

Re: Zappos’ 10 Principles

Jake — Tue, 23 Sep 2008 15:15:57 -0000

Haven't seen it, but I will certainly check it out. Thanks for the heads up!

Re: Zappos’ 10 Principles

Alex — Tue, 23 Sep 2008 15:09:17 -0000

Have you seen their new beta design? It's quite an improvement on their current site :).