http://communityguy.disqus.com/enThu, 25 Sep 2008 09:56:44 -0000http://www.communityguy.com/1895/zappos-10-principles/#comment-2624984I LOVE Zappos. I ordered climbing shoes from them, got them the next day free shipping. They were too small so I called them up, they replaced my shoes and shipped out the new shoes to me the next day. They said I could return the other pair when I had time to (which was also free shipping) A few days later I got a personalized greeting card form the saleswoman I spoke with on the phone thanking me for my business and asking if my new pair of shoes fit better.hyperninjaThu, 25 Sep 2008 09:56:44 -0000http://www.communityguy.com/1895/zappos-10-principles/#comment-2620531I've ordered from them a few times and was always impressed by the great service. I'm even more impressed now that I've seen their 10 principles. Sounds like a nice company to work for.Jagad GuruThu, 25 Sep 2008 00:45:12 -0000http://www.communityguy.com/1895/zappos-10-principles/#comment-2547356Haven't seen it, but I will certainly check it out. Thanks for the heads up!jakemckeeTue, 23 Sep 2008 15:15:57 -0000http://www.communityguy.com/1895/zappos-10-principles/#comment-2547246Have you seen their <a href="http://zeta.zappos.com/" rel="nofollow">new beta design</a>? It's quite an improvement on their current site :).AlexTue, 23 Sep 2008 15:09:17 -0000