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My sense is that companies that recognize the time it takes to build an effective social marketing presence and invest now will be best positioned to grow once we emerge from the recession. Companies that hide under a shell will find themselves playing catch-up for quite some time. What do you think?
Jim | @jstorerj
ps... I gasped in horror the other day when I used the phrases "kids these days."
I agree with both you and Jim...and from my perspective both companies that are looking to social media as their cost savior and those that are laying off their social media people are short sighted. You point is a bigger one which is that companies should be using this time to re-evaluate how they serve their customer and invest (if they can) in new processes and programs that will pay off huge dividends when the economy picks up.
I unfortunately do not see that many companies that have been able to hold on to their vision instead of bowing to shorter term pressures - both due to leadership and pure economic pressures. Tough times.