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• Jake McKee

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Popular Threads

• Top 10 Customer Experience blogs

  3 days ago · 2 comments

• Why is a lack of knowledge cool?

  2 weeks ago · 18 comments

• Word of Mouth and Small Business

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Recent Comments

• Thank you for including Customers Rock! in your list, Jake. I am glad to see YOU agree with the premise of the URL. ;)

  2 days ago by Becky Carroll

  in Top 10 Customer Experience blogs

• Congrats on being asked to participate. Cool list. Patrick

  3 days ago by iFroggy

  in Top 10 Customer Experience blogs

• Where does this data come from? I'd like to see the research, before I can agree with the principle.

  3 days ago by socialscience101

  in New site launched: 90-9-1.com

• I hear what CommunityGal is saying and I also quote the stats about boomers and social networks. At the same time, from my personal experience I don't have a problem with your generalized...

  1 week ago by Des Walsh

  in Why is a lack of knowledge cool?

• As a former government employee, it sounds to me as if she was reading from prepared notes. The irony is particularly striking, Jake, when the State Dept had made news by lobbying Twitter (now...

  1 week ago by Des Walsh

  in Why is a lack of knowledge cool?