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Introductions should be personal

Started by Jake McKee · 10 months ago

I just got a call from a company I sometimes do business with asking me to join their loyalty/rewards program. The caller was a nice lady named Grace who first asked if I had time to talk. When I said yes, she quickly and enthusiastically introduced me to the program and made sure I didnR ... Continue reading »

2 comments

  • I'd like to agree with you, but I have to admit that I balk at the first impression - that part where the caller tries to establish a relationship on a first name basis.

    If you really cared about me, you wouldn't be calling during dinner. Or during Chuck. Or NCIS. Or Flip This House.

    You would, maybe, send me mail.
  • I could always send you a press release ;)

    No doubt, what a nightmare. Hopefully, they took you off the list.

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