http://communityguy.disqus.com/enFri, 11 Aug 2006 17:22:20 -0000http://www.communityguy.com/380/great-service-x2/#comment-1465023It's amazing the impact these positive experiences have, and they keep paying off for the company with loyalty and word of mouth. And as a consumer, I look forward to the day when they are not so rare.everysandwichFri, 11 Aug 2006 17:22:20 -0000