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- Congrats on being asked to participate. Cool list. Patrick
- I hear what CommunityGal is saying and I also quote the stats about boomers and social networks. At the same time, from my personal experience I don't have a problem with your generalized...
- As a former government employee, it sounds to me as if she was reading from prepared notes. The irony is particularly striking, Jake, when the State Dept had made news by lobbying Twitter (now...
- I'm sure 100 years or so ago, some old fart was similarly grousing about the telephone or the automobile. Somethings never change.
- Well, at least she didn't say this: "The Twitter is not something you can just dump something on, it's not a big truck. It's a series of tiny little tubes."
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The blog is brand spanking new, but the first entry shows real promise. From engage Community Blog, the 5 Best Practices for setting up an online community. (I’ve also inserted a few additional thoughts of my own - expansions only, not at all "corrections")
... Continue reading »
3 years ago
Start small and build out based on needs.
A lot of folks new to online community building tend to prescribe the structure of the community too early. This might include building an intial set of 10 forums, based on their guesses of what the member will want to discuss. This quickly gives the community that ghost town feel and sets the subject matter too early.
My suggestion is to start with a couple of broad forums and build new ones as the dominant subject matters evolve.
Also, about the guidelines...
They are essential and an important point is how they are used in enforcement. When someone steps over the line, it's much easier to say "Our guidelines state..." than "Watch it, we don't do that here". Good guidelines give the manager an ojective foundation for enforcing proper behaviour.